Help centre
How can we help you today?
Get quick answers, find payment guidance, or send our support team a message. We are here to make your experience smooth and secure.
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Email support
For account, payment and booking queries.
subhlaxmilottery@gmail.com
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Our customer support team reviews every request carefully.
Usually within 24 hours
Frequently asked questions
Quick answers to common questions
How do I buy a lottery ticket?
Go to the homepage, choose any of the active draws under 'Popular Draws Today', select your desired ticket numbers, add them to your cart, and complete the checkout using UPI or net banking.
When are the draw results declared?
Each draw has its scheduled draw time mentioned on the ticket card. Once the countdown ends, the winning ticket is processed and declared live on the 'Live Result Board'.
How will I get my prize money if I win?
Winnings are credited directly to your registered wallet balance or paid out directly via UPI/bank transfer. You can manage your payout details in the profile panel.
Is it safe to make payments with UPI?
Yes, all transactions are processed through highly secure payment gateways with support for UPI apps like PhonePe, Google Pay, Paytm, and BHIM, ensuring instant confirmation.